PokeItForward ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Personal Information
When you create an account, we collect:
- Email address (for authentication and communication)
- Display name (for your public profile)
- Password (encrypted and securely stored)
Location Data
We collect your device's location to show you nearby stores and enable core features of the app. Location data is:
- Used only when the app is open and in use
- Not stored on our servers
- Not shared with third parties
- Used solely to calculate distances to stores and filter results
User-Generated Content
We collect and store content you create, including:
- Stock status reports (in-stock/out-of-stock reports)
- Hot tips (information about upcoming product releases)
- Store notes (permanent notes about stores)
- Upvotes and confirmations on reports
- Feedback and issue reports
Subscription Data
If you subscribe to our paid features, we collect:
- Apple In-App Purchase transaction IDs
- Subscription status and expiration dates
- Purchase receipts for verification
Note: We do not store your credit card information. All payments are processed by Apple through the App Store.
Automatically Collected Information
We automatically collect:
- Device type and operating system version
- App version and crash logs (for debugging)
- Usage statistics (anonymized)
- IP address (for security and fraud prevention)
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Show you nearby stores based on your location
- Display your reports, hot tips, and store notes to other users
- Process and manage your subscription
- Send important service updates and notifications
- Respond to your support requests
- Improve our app and fix bugs
- Prevent fraud and ensure security
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in these limited circumstances:
Public Information
The following information is visible to all users:
- Your display name (or "Anonymous" if you enable privacy mode)
- Reports, hot tips, and store notes you submit
- Your reputation score (based on upvotes received)
Service Providers
We share data with trusted service providers who help us operate:
- Supabase: Database and authentication services
- Vercel: Web hosting services
- Apple: In-app purchase processing
- Expo: Mobile app infrastructure and push notifications
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activity
- Enforce our Terms of Service
Your Privacy Rights
Hide Your Display Name
You can enable "Hide My Name" in your profile settings to appear as "Anonymous" throughout the app.
Delete Your Content
You can delete your reports, hot tips, and store notes at any time from within the app.
Delete Your Account
To delete your account and all associated data, contact us at pokeitforward@gmail.com. Account deletion is permanent and cannot be undone.
Access Your Data
You can view all your data within the app. To request a copy of your data, contact us at pokeitforward@gmail.com.
Data Retention
We retain your data as follows:
- Account data: Until you delete your account
- Reports and hot tips: Until you delete them or they expire (hot tips expire after 48 hours)
- Store notes: Permanently (until deleted by you or moderation)
- Subscription data: For as long as required for tax and accounting purposes
- Usage logs: 90 days maximum
Data Security
We implement security measures to protect your data:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Secure authentication via Supabase Auth
- Regular security audits and updates
- Row-level security policies on our database
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt-out of the sale of your personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
International Users
Our services are provided from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Updating the "Last Updated" date at the top of this policy
- Sending an email to your registered email address
- Displaying a prominent notice in the app
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Third-Party Services
Our app uses third-party services with their own privacy policies:
By using PokeItForward, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.